Meet the Owners of Zoom Drain Washington
Professional drain and sewer services in the State of Washington
Zoom Drain Washington provides unparalleled drain and sewer solutions with a focus on speed, precision, and lasting results. Owned and operated by Gordon Bock, who has a rich career history starting as a Nuclear Power Plant operator and Rescue Swimmer in the US Navy. Gordon went on to earn Computer Science and MBA degrees from the University of Washington, spending most of his career designing and building complex IT systems used in healthcare. He spent the last 10 years at Microsoft where he solved crucial IT security issues for hardware (Surface/Xbox) and later was instrumental in building the global cryptographic governance program for Windows.
Gordon is also very active in the community, bringing his understanding of complex system problem solving to the social arena. With a passion for empowering the next generation, he is active on two state commissions and two city commissions focused on family and youth. He also sits on the board of Northwest Nuclear Laboratories, a non-profit educating youth in highly advanced STEM technologies. Gordon also regularly attends church.
In 2023 Gordon had an opportunity to consider how he can best bring together his career expertise as well as addressing the emerging needs of the community. Feeling that business ownership is the best vehicle to achieve that, he reached out to a franchise broker to discover franchising. Ironically, out of a dozen franchise candidates Zoom Drain was the first franchise he discarded. After deeply analyzing a few other franchises and not finding a good match, it was suggested that he reconsider Zoom Drain. Since then, he acquired six Zoom Drain territories in western Washington with the possibility of expanding to Vancouver and Spokane, WA.
Gordon partnered with Zoom Drain to create Zoom Drain Washington because of a shared vision that we are more than a service provider; we are an integral part of the community solving crucial problems. These problems exist not only for our customers who seek our unparalleled expertise, but also for our employees who need an employer that cares about their personal growth, and for our community who needs seasoned leaders that can foster the greater good. At Zoom Drain Washington we are setting new standards in the drain and sewer industry, ensuring that our region remains one of the most desirable places to live through superior services and a place to grow families.
Need Drain
Service ASAP?
- Anderson Island
- Ashford
- Bonney Lake
- Buckley
- Camp Murray
- Carbonado
- Anderson Island
- Ashford
- Bonney Lake
- Buckley
- Camp Murray
- Carbonado
- Dupont
- Eatonville
- Elbe
- Fox Island
- Gig Harbor
- Graham
- Kapowsin
- La Grande
- Lakebay
- Lakewood
- Longbranch
- Longmire
- Mcchord Afb
- Mckenna
- Milton
- Olympia
- Orting
- Paradise Inn
- Puyallup
- Roy
- South Prairie
- Spanaway
- Steilacoom
- Sumner
- Tacoma
- University Place
- Vaughn
- Wauna
- Wilkeson
Our FAQs
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Yes. Zoom Drain offers planned maintenance programs for both homes and businesses. These proactive services help you avoid backups, reduce emergency calls, and extend the life of your drainage system.
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Yes. We offer trenchless pipe repair methods that eliminate the need to dig up your yard or disrupt your business. Depending on your system’s condition, trenchless repair can save time, money, and mess.
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Absolutely. Our drain and sewer video inspections allow us to pinpoint problems with precision. We use advanced camera equipment to inspect the inside of pipes, diagnose issues, and provide documentation; great for property owners, property managers, and real estate transactions.
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If it involves a drain or sewer line, we handle it!
From simple clogs to major line replacements, we specialize in:
- Kitchen, bathroom, and floor drains
- Sewer main lines
- Tree root intrusions
- Grease buildup
- Broken or collapsed pipes
- Preventative maintenance plans for recurring issues
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Every Zoom Drain technician is:
- Background-checked and drug-tested
- Extensively trained in drain and sewer systems
- Equipped with the latest tools and technology
- Committed to cleanliness and respect (we wear booties and use red mats)
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Yes. Zoom Drain uses a flat-rate menu pricing system, so you know the full cost before any work begins. That means:
- No surprises
- No hourly charges
- Everyone pays the same fair rate for the same service
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Availability varies slightly by location, but most Zoom Drain locations offer 24/7 emergency service, including nights, weekends, and holidays; typically at no extra charge.
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Most locations offer same-day or next-day service, including evenings and weekends. We understand that drain problems can’t wait, so we work around your schedule, not the other way around.
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We are drain and sewer specialists, not general plumbers. That focus means:
- Faster response times
- Service technicians with unmatched expertise
- Trucks fully stocked with industry-specific equipment
- Solutions built to last
Our team performs more drain jobs in a year than most plumbers do in a lifetime. It’s all we do, and we do it better than anyone else.
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Yes, Zoom Drain serves both residential and commercial customers. From private homes to large commercial kitchens, apartment complexes, and industrial facilities, we provide fast response, expert care, and lasting solutions wherever drain and sewer systems are in use.
Hear From Our Customers
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Rey Sarah
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Eun Kim
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Justin Henderson
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Robert Shineman
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J Jones
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Rodney Kreps
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Snooze Kitty
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Dianne Meints
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Dianne Meints
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Angelica E Plickert
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Angelica E Plickert
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Scheyer Levis
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Scheyer Levis
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Lara Hayden
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Lara Hayden
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Robert Miller
Jordan is respectful, kind, and resourceful. He has been very helpful pointing me in the right direction with the repairs I need. Thank you, Jordan!Rey Sarah
We contacted Zoom Drain for a routine septic tank inspection. Despite a no-show for the initial survey for the quote, we hashed it out with Nadine, who was very understanding and worked with us to get our inspection appropriately priced and performed ASAP. Jordan was punctual and professional, keeping us abreast on what he was doing all through the process. For that initial misstep, I normally would've given them 4 stars, but they have a dedication to doing their job right, otherwise. Great company.Eun Kim
Our parking lot catch basin was clogged. Cory from Zoom Drain came out right away and provided top-notch customer service. Highly recommend.Justin Henderson
Fast, friendly service to inspect/provide an estimate to repair clogged/broken cement downspout and driveway drain that is approximately 8’ underground.Robert Shineman
Great communication! Also, very timely. Thanks! Look forward to working with you in the future.J Jones
Cory phoned ahead, and the office sent his picture. He arrived as he said. He was efficient about his work and very helpful.Rodney Kreps
Jordan provided excellent consultation and inspection service to try to determine if drain cleaning services were needed. Very competent, friendly and thorough. While we need to gather more information to determine the cause of our problems, we'll definitely use Zoom if their services are appropriate for our situation.Snooze Kitty
My first experience with Zoom Drain was about a month ago at my stepmother's house. Zoom Drain responded quickly and took care of her issue promptly. My own septic issue showed up Friday night. I called Zoom Drain Saturday morning, and my technician, Corey, was at my house in less than two hours. Corey quickly figured out the issue and had follow-up services scheduled for later that afternoon. Today, Corey showed up early and had the final repairs completed in a few hours. Besides the prompt response, I was impressed by the care and service provided by Corey and the Zoom Drain team. I will definitely use Zoom Drain in the future for any septic needs I have.Dianne Meints
My first experience with Zoom Drain was about a month ago at my stepmother's house. Zoom Drain responded quickly and took care of her issue promptly. My own septic issue showed up Friday night. I called Zoom Drain Saturday morning, and my technician, Corey, was at my house in less than two hours. Corey quickly figured out the issue and had follow-up services scheduled for later that afternoon. Today, Corey showed up early and had the final repairs completed in a few hours. Besides the prompt response, I was impressed by the care and service provided by Corey and the Zoom Drain team. I will definitely use Zoom Drain in the future for any septic needs I have.Dianne Meints
Jeremy is an excellent employee. He was very professional and timely. I will always use Zoom Drain.Angelica E Plickert
Jeremy is an excellent employee. He was very professional and timely. I will always use Zoom Drain.Angelica E Plickert
Jordan was fantastic! Got us in early. Explained everything clearly. And was unwilling to leave the job partially finished even when the main problem was solved. We really appreciate his, and Zoom's, help with our sewer lines.Scheyer Levis
Jordan was fantastic! Got us in early. Explained everything clearly. And was unwilling to leave the job partially finished even when the main problem was solved. We really appreciate his, and Zoom's, help with our sewer lines.Scheyer Levis
They came out within 12 hours for a non-emergency issue, and Jordan was kind, efficient, and really informative. It turns out our clog didn’t need intervention today; he offered a camera for peace of mind if I was worried but let me know that it was totally fine to wait and see if our clog was resolving on its own since our toilet was flushing fine. Since he showed me what to look for to know it needed service, I know I can call back anytime to get them back out.Lara Hayden
They came out within 12 hours for a non-emergency issue, and Jordan was kind, efficient, and really informative. It turns out our clog didn’t need intervention today; he offered a camera for peace of mind if I was worried but let me know that it was totally fine to wait and see if our clog was resolving on its own since our toilet was flushing fine. Since he showed me what to look for to know it needed service, I know I can call back anytime to get them back out.Lara Hayden
Got my drainage system flushed and got a camera view. Jeremey was friendly and efficient.Robert Miller