Meet The Owner Of Zoom Drain Richmond
Building Her Business’ Foundation In The City She Now Calls Home
Zoom Drain of Richmond is proudly owned and operated by Amy Mazzo, a Virginia transplant who earned both a Bachelor’s Degree in Sociology from UNC Wilmington and a Master’s Degree in Healthcare Management and Policy from New School University. Mazzo’s career has led her to many different parts of the country, though she is thrilled to now call Richmond home.
“I love Richmond," said Mazzo. "It's a great place for families, whether it’s going to see a show at the theaters, visiting any of the great restaurants or just checking out the museums. We’ve really planted roots here, so it feels more like home than anywhere we've been previously.”
Originally from a small suburb just outside of Charlotte, North Carolina, Mazzo worked for a non-profit after college before following her desire to work in the healthcare sector. What started as roles in communication and marketing soon developed into management positions. In 2016, Mazzo launched her own consulting firm, taking the wealth of experience she’s gathered along her journey and providing business leaders with the support, coaching and planning to thrive.
Advising others ultimately gave Mazzo the desire to start her own business and when she began to look into franchising, she knew one thing for certain: she wanted to make an impact.
“Sure, drains might not be ‘sexy’ but that’s not what attracted me – it was that it’s a focused service, solving problems,” Mazzo added. “Drains get clogged, they’re always going to get clogged. There’s this sincerity to helping others but there’s also a fun aspect, which I just love.”
During her time in Richmond, Mazzo has made plenty of friends, whether it’s from her adult indoor soccer league, her adult volleyball league or the parents of her four children’s friends. To know that she can help them, along with others in her community and local businesses, when things might be tough, isn’t lost on Mazzo – she wants her business to always have the solution!
“We’re going to strive to always exceed expectations at every level, by providing solutions with the highest quality of customer service, whether it’s commercial or residential,” Mazzo said.
We serve communities around Richmond: Chesterfield, Mechanicsville, Midlothian and beyond.
Need Drain
Service ASAP?
- Chesterfield
- Glen Allen
- Henrico
- Mechanicsville
- Midlothian
- Moseley
- Chesterfield
- Glen Allen
- Henrico
- Mechanicsville
- Midlothian
- Moseley
- Richmond
- Sandston
Our FAQs
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To prevent clogs, avoid putting the following down your kitchen sink:
- Grease, oil, or fat (FOG).
- Coffee grounds.
- Eggshells or food scraps.
- Fibrous vegetables (like celery or corn husks).
- Pasta, rice, or other starchy foods.
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- Regularly clean drains using a natural drain cleaner like baking soda and vinegar.
- Install drain screens or traps to catch hair and debris.
- Avoid flushing non-biodegradable items down the toilet.
- Be mindful of what you pour down the kitchen sink (e.g., no grease or oils).
- Have professional inspections performed periodically.
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A cleanout is a pipe fitting that provides easy access for drain cleaning. If your plumbing system doesn't already have one, Zoom Drain can install a cleanout, which can save you time and money when clearing future blockages.
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Sewer lining is a trenchless method of repairing damaged pipes by inserting a liner into the existing pipe. The liner hardens into a new pipe, sealing any cracks or leaks. It’s less invasive and often more cost-effective than traditional sewer replacement.
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Signs that your sewer line may need repair or replacement include:
- Persistent slow drains or backups.
- Unpleasant odors coming from your drains.
- Wet spots or patches of lush greenery in your yard (indicating leaks).
- Gurgling sounds in your toilet or sinks. Zoom Drain provides comprehensive sewer repair, lining, and replacement services.
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A malfunctioning sewage pump may show signs like:
- Sewage backup or slow draining.
- Foul odors or gurgling noises.
- Inconsistent or no pump operation. Regular inspections and maintenance can prevent costly failures.
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Signs of sump pump issues include:
- Water pooling around the sump pump area.
- Strange noises when the pump operates.
- Pump not turning on or off properly.
- Water not being pumped out effectively. Zoom Drain can inspect and provide repair or replacement services.
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Jetting from the roof vent involves sending high-pressure water through your drain lines starting from the roof vent, which clears out blockages from the top of the pipes. This technique can reach clogs that are deep within the system, particularly for stubborn, hard-to-reach blockages.
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Hydrojetting is a technique where high-pressure water is used to clean drains. It’s especially effective for removing grease, debris, and tree roots. This method is ideal for tougher clogs that can't be easily cleared with standard tools.
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Zoom Drain uses advanced tools like:
- Hydrojetting machines for powerful, high-pressure water cleaning.
- Sewer cameras to inspect and locate blockages deep within your pipes.
- Locators to precisely find and identify issues underground or behind walls.
- Traditional augers for mechanical drain clearing when necessary.
Hear From Our Customers
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“Zoomdrain was absolutely amazing!!! They came out at 11:00 at night because my toilet and shower was clogged unbelievably!! They we’re very professional and thorough!! Also they showed my emotionalsupport support dog domino love as well!! Any drain and sewer issues call zoom drain, they are cost effective, quick and worth every Penny!!! Thank you very much gentlmen! You definitely saved my day and I had to pleasure of meeting one of the wonderful bosses too! Kudos to you sir, still getting your hands dirty to solve any issues and emergency that May have arise!”- ANGELA CARPENZANO
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“The two gentleman were great. They were very knowledgeable about what they were doing and took the time to answer all of my questions. They worked quickly and did an excellent job. I would definitely want them back if I needed more help. Thank you”- Barbara
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“We contacted Zoom Drain to have a technician resolve an issue that a home inspector (for the buyer of our home) indicated need fixed in order to close on the sale of our home. Basically it was providing a high loop for the drain on our dishwasher. Kevin Brizuela quickly resolve the issue. He is a very pleasant gentleman and seemed knowledgeable about the trade. He desires a 10 for his arrival on time and quick and pleasant service . Thank you. Bob and Lana Brown”- Robert and Lana Brown