Meet The Owners of Zoom Drain of Raleigh Northwest

Drain and sewer experts located in the City of Oaks

Boone Adams is the owner/operator of Zoom Drain of Raleigh Northwest. Boone’s career background is distinguished by a wealth of experience as an entrepreneur and adept business manager, spanning more than 15 years of successful navigation in the realm of technology management. His professional journey commenced as a technical support specialist and steadily evolved through various roles, including systems administrator. In due course, Boone assumed the pivotal role of IT/business manager for a global support center comprising 150 highly skilled technicians dedicated to assisting an extensive client base of over 80,000 global patrons. In a more recent phase of his career, he leveraged my extensive business management acumen to seize an opportunity in the logistics and distribution sector. By steadfastly focusing on refining brand identity and executing potent marketing strategies, his endeavors bore fruit with an impressive twofold increase in annual returns within a mere two-year timeframe.

Boone has a Bachelor of Engineering Degree and a master’s in information systems and business management from Capitol College, Laurel, Maryland. His extensive experience in customer service proves to be a valuable asset, particularly because plumbing services often entail interactions with homeowners and businesses. Boone’s adeptness in communication, customer expectation management, and the capacity to build trust are pivotal components in the seamless operation of this franchise. Furthermore, his entrepreneurial drive and well-established networking abilities, which have consistently yielded favorable results in prior ventures, are poised to place him in an advantageous position for success in this exciting business endeavor.

“Achieving success in a plumbing services business like Zoom Drain demands a synergy of technical proficiency and business acumen,” says Boone. “My background in business management has provided me with the essential foundational skills required, including financial management, marketing strategies, superior customer service, and effective strategic planning.”

Boone learned about Zoom Drain through a franchise broker. He was drawn to the company because he believes the business model of Zoom Drain is truly remarkable. “Its distinctive emphasis on just drains and sewers sets it apart from the competition. Given its promising growth potential as a startup, along with the exceptional community of franchisees and franchisors who share a passionate drive for success, this opportunity was simply too exceptional to let slip by,” says Boone. 

Boone was formerly a Cincinnatian but moved to Raleigh, North Carolina after a visit to the city left him enchanted by the region's captivating ambiance, the warm hospitality of its residents, and the countless opportunities it held. “Over the past 14 years, my wife, our three children, and I have established our cherished home here in Raleigh, becoming an integral part of Raleigh's vibrant and welcoming community,” says Boone. “The Raleigh area has achieved an impressive number three ranking in the 2023-2024 Best Places to Live Rankings by US News and World Report. As diversity continues to flourish and the population expands, the possibilities for the future seem limitless. Our affection for this region has deepened in tandem with its ever-evolving landscape, a clear testament to our profound love for this dynamic area. Raleigh's delightful climate and the warm hospitality exuded by its friendly residents give the area a true sense of home.” 

When not working, Boone can be found attending sporting events with his family and playing pool, soccer, poker, and chess.

Zoom Drain of Raleigh Northwest serves Raleigh, Wake Forest, Cary, Apex, and the surrounding areas.