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Zoom Drain of New England Change Locations

Customer Reviews

    Diagnosed problem and quickly solved it.
    "Diagnosed problem and quickly solved it. Joe did a great job. Very transparent and upfront and does job efficient."
    - Taylor
    - Taylor
    I can now rest easy knowing my basement is safe!
    "I hired another company to do a pre-inspection scope of my mainline sewer. The first company couldn't get the camera through what they were calling a house trap. I panicked after having seeing prior issues in friends and other places that I had owned. I called Zoom Drain and they were out same day and even fit me in a couple hours after calling [which is unheard of nowadays]. The staff in the office was amazing and they sent over a tech that had very advanced knowledge of sewer systems and quickly got to work and did a tremendously good job explaining, documenting, and recording. Got through the sewer and found a defect in the sewer. Zoom Drain quickly sent over a estimate for a repair so that I could accurately negotiate, which I was able to do well with the amazing investigative service that was done by the tech that was sent! Long story short, 2 very professional, hard working, and quality-driven install techs named Noah and Aiden came to my house to do a process that they called lining. In this stressful time these 2 guys knew what they were doing. They were obviously very well trained and did a wonderful job fixing my problem. I feel confident to inquire to all my friends that when it comes to your sewer trouble that Zoom Drain is the company to call! Thank you to the ladies in the office, the tech that came to do my sewer scope, the amazing staff that quickly drew me a estimate, and especially to Noah and Aiden for doing such a great job. I can now rest easy knowing my basement is safe! Thank you all!"
    - Rob Melanson
    - Rob Melanson
    Don't waste $$ on other companies that leave you hanging like I did!
    "For the time they spent, it was reasonable. They have a lot more equipment at their disposal and work as a team! I recommend Rooter Rooter over any other company! Don't waste $$ on other companies that leave you hanging like I did! That's why I'm writing a review now. Good luck. By the way, I'm located in Lewiston, ME."
    - Kelly D'pickles!
    - Kelly D'pickles!
    Evan openly communicated everything that he was doing and what he thought could be the problem.
    "Evan openly communicated everything that he was doing and what he thought could be the problem. We walked through everything step-by-step together, and the whole time Evan told me what my options were and what they meant. He was very helpful in finding and fixing the problem. He was also very knowledgeable on ways to prevent the problem from reoccurring much quicker. Evan was quick to fix the issue but did not rush through his explanation of things. He was very friendly and polite. I am very happy with the visit I received today. I would recommend this company and would call again if I needed repairs in the future."
    - pledgallegiance2no1
    - pledgallegiance2no1
    Explained problems and prevention.
    "Explained problems and prevention. On time and caring about my home."
    - pam k
    - pam k
    Johnny came on time with a phone call ahead.
    "Johnny came on time with a phone call ahead. He took care of the problem and gave helpful hints to keep the drain clean."
    - Steph Hupe
    - Steph Hupe
    Had a great experience with Evan.
    "Had a great experience with Evan getting our house all straight."
    - Paul Romano
    - Paul Romano
    Friendly service. Quick repair.
    "Friendly service. Scheduled online and there the next morning. Helpful and knowledgeable. Quick repair. Would definitely recommend and use again!"
    - Ellen Stansfield
    - Ellen Stansfield
    The technician was knowledgeable, communicated the process, and was kind.
    "Customer service was friendly and informative. The technician that came was knowledgeable, communicated the process, and was kind. From what I could tell, he did a thorough job."
    - Trish Hayes
    - Trish Hayes
    Even though the job went from 01:30 to 05:00, Rob was attentive, diligent, and took the time to make sure the job was done correctly.
    "Rob was awesome. I had a nightmare scenario where my sewer pipe backed up into my house. Even though the job went from 01:30 to 05:00, Rob was attentive, diligent, and took the time to make sure the job was done correctly. I would highly recommend Rob and Zoom Drain to anyone."
    - Ross Sinclair
    - Ross Sinclair
    They were on site within an hour on a Saturday and gone in under two hours with the problem solved.
    "Had an issue at one of our rentals. They were on site within an hour on a Saturday and gone in under two hours with the problem solved."
    - Brandon Fearon
    - Brandon Fearon
    Quick turn around, industry standard pricing, and Joe Gould did a great job - knowledgeable, professional, and quick pump replacement.
    "Needed a sump pump replacement, emailed Zoom Drain on Saturday and they came and did the job on Monday. Quick turn around, industry standard pricing but will offer discounts if you add on jobs (added a drain scope). Both jobs together cost $1103, sump comes with two-year service warranty. Joe Gould was the tech and he did a great job - knowledgeable, professional, and quick pump replacement. Also appreciate that this company will text you a photo and the name of your technician so you know who to expect at your door."
    - S W
    - S W
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