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Frequently Asked Questions

What Is Drain Cleaning? Answers from Zoom Drain of Long Island

This page provides answers for some common asked questions including the following:

  • Do you provide commercial drain services?
  • Do you offer warranties?
  • Do you charge by the hour?
  • Do you offer maintenance programs?
  • Do you offer trenchless sewer repairs?
  • Can you install a backflow valve?
  • Can you replace my sewer pump?
  • Do you offer a satisfaction guarantee?
  • Can you help remove tree roots from sewer pipes?
  • Do you provide drain inspections?

Drain Services FAQs

Do you provide commercial drain services?

Yes! We provide drain and sewer services for businesses and commercial properties.

Do you offer warranties?

Yes, we offer honest, simple, and reliable warranties.

Do you charge by the hour?

We offer flat-rate pricing by the job, not by the hour. There are no hidden fees. Unlike competitors, we will never lowball quotes just to hike up the price later on.

Do you offer maintenance programs?

Yes! We offer monthly, quarterly, and yearly maintenance plans to fit whatever your specific needs are. Maintenance plans include free on-site inspections and discounts on routine cleaning.

Do you offer trenchless sewer repairs?

Yes! We provide Zoom PowerPipe™ (pipe bursting) and pipe relining services so you can avoid digging up your yard.

Can you install a backflow valve?

Definitely! We provide sewer backflow valve installations for residential and commercial properties.

Can you replace my sewer pump?

Absolutely! We can replace any kind of sewer pump including sump pumps, ejector pumps, and sewage pumps.

Do you offer a satisfaction guarantee?

Yes we do! We offer a 30-day satisfaction guarantee.

Can you help remove tree roots from sewer pipes?

Yes! We provide sewer jetting for tree root removal, and we can replace your broken pipes if necessary.

Do you provide drain inspections?

Yes! We perform high-resolution video pipe inspections to record the state of your sewer system and determine the right solution.
Areas We Serve
1560A Locust Ave Bohemia, NY 11716
Unclogging Drains Near You
  • Amityville
  • Aquebogue
  • Babylon
  • Baldwin
  • Bay Shore
  • Bayport

Our FAQs

  • To prevent clogs, avoid putting the following down your kitchen sink:

    • Grease, oil, or fat (FOG).
    • Coffee grounds.
    • Eggshells or food scraps.
    • Fibrous vegetables (like celery or corn husks).
    • Pasta, rice, or other starchy foods.
    • Regularly clean drains using a natural drain cleaner like baking soda and vinegar.
    • Install drain screens or traps to catch hair and debris.
    • Avoid flushing non-biodegradable items down the toilet.
    • Be mindful of what you pour down the kitchen sink (e.g., no grease or oils).
    • Have professional inspections performed periodically.
  • A cleanout is a pipe fitting that provides easy access for drain cleaning. If your plumbing system doesn't already have one, Zoom Drain can install a cleanout, which can save you time and money when clearing future blockages.

  • Sewer lining is a trenchless method of repairing damaged pipes by inserting a liner into the existing pipe. The liner hardens into a new pipe, sealing any cracks or leaks. It’s less invasive and often more cost-effective than traditional sewer replacement.

  • Signs that your sewer line may need repair or replacement include:

    • Persistent slow drains or backups.
    • Unpleasant odors coming from your drains.
    • Wet spots or patches of lush greenery in your yard (indicating leaks).
    • Gurgling sounds in your toilet or sinks. Zoom Drain provides comprehensive sewer repair, lining, and replacement services.
  • A malfunctioning sewage pump may show signs like:

    • Sewage backup or slow draining.
    • Foul odors or gurgling noises.
    • Inconsistent or no pump operation. Regular inspections and maintenance can prevent costly failures.
  • Signs of sump pump issues include:

    • Water pooling around the sump pump area.
    • Strange noises when the pump operates.
    • Pump not turning on or off properly.
    • Water not being pumped out effectively. Zoom Drain can inspect and provide repair or replacement services.
  • Jetting from the roof vent involves sending high-pressure water through your drain lines starting from the roof vent, which clears out blockages from the top of the pipes. This technique can reach clogs that are deep within the system, particularly for stubborn, hard-to-reach blockages.

  • Hydrojetting is a technique where high-pressure water is used to clean drains. It’s especially effective for removing grease, debris, and tree roots. This method is ideal for tougher clogs that can't be easily cleared with standard tools.

  • Zoom Drain uses advanced tools like:

    • Hydrojetting machines for powerful, high-pressure water cleaning.
    • Sewer cameras to inspect and locate blockages deep within your pipes.
    • Locators to precisely find and identify issues underground or behind walls.
    • Traditional augers for mechanical drain clearing when necessary.

Hear From Our Customers

    Nice company to work with
    “Very knowledgeable, very clean especially considering what he was working on inside my house. Very pleasant to deal with. Fixed problem quickly. Cleaned up everything when done.”
    - Matt G
    Great company with great people working for it.
    “I highly recommend this company. Schedule on time, courteous (shoe covers, co-vid mask, drop cloths, etc), and able to complete a job another plumbing company was not able to complete (clogged drain). Repair person was friendly, courteous. Office staff were right on for scheduling (I needed further work unrelated to work just performed, and they had it scheduled before Nick (our repair person) had even left the property. I will only use Zoom for any and all plumbing and drain needs in the future.”
    - Howard G
    I love that Zoom Drain is so considerate about my home.
    “I love that Zoom Drain is so considerate about my home.”
    - Dorette L.