FAQ

Frequently Asked Questions

What Is Drain Cleaning? Answers from Zoom Drain of Long Island

This page provides answers for some common asked questions including the following:

  • Do you provide commercial drain services?
  • Do you offer warranties?
  • Do you charge by the hour?
  • Do you offer maintenance programs?
  • Do you offer trenchless sewer repairs?
  • Can you install a backflow valve?
  • Can you replace my sewer pump?
  • Do you offer a satisfaction guarantee?
  • Can you help remove tree roots from sewer pipes?
  • Do you provide drain inspections?

Drain Services FAQs

Do you provide commercial drain services?

Yes! We provide drain and sewer services for businesses and commercial properties.

Do you offer warranties?

Yes, we offer honest, simple, and reliable warranties.

Do you charge by the hour?

We offer flat-rate pricing by the job, not by the hour. There are no hidden fees. Unlike competitors, we will never lowball quotes just to hike up the price later on.

Do you offer maintenance programs?

Yes! We offer monthly, quarterly, and yearly maintenance plans to fit whatever your specific needs are. Maintenance plans include free on-site inspections and discounts on routine cleaning.

Do you offer trenchless sewer repairs?

Yes! We provide ZOOM PowerPipe™ (pipe bursting) and pipe relining services so you can avoid digging up your yard.

Can you install a backflow valve?

Definitely! We provide sewer backflow valve installations for residential and commercial properties.

Can you replace my sewer pump?

Absolutely! We can replace any kind of sewer pump including sump pumps, ejector pumps, and sewage pumps.

Do you offer a satisfaction guarantee?

Yes we do! We offer a 30-day satisfaction guarantee.

Can you help remove tree roots from sewer pipes?

Yes! We provide sewer jetting for tree root removal, and we can replace your broken pipes if necessary.

Do you provide drain inspections?

Yes! We perform high-resolution video pipe inspections to record the state of your sewer system and determine the right solution.



Our RaveReviews

  • "If my friends or family need help with anything drain related, I know where to send them."

    - Faith H.

  • "Our technician provided expert and courteous service and was informative and efficient"

    - Matt S.

  • "I will happily use them again."

    - C W.

  • "Great"

    - Ella

  • "what a pleasure to work with a company that cares will recommend them for sure"

    - Robert M.

  • "It was refreshing to deal with a Zoom Drain that focuses on quality service with a smile."

    - Bri M.

  • "I’ll absolutely be using them again."

    - Lou P.

  • "I LOVED that they sent me a text with a picture and background of who would be helping me."

    - Richard B.