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Zoom Drain of Knoxville Zoom Drain of Knoxville
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MEET THE OWNERS OF Zoom Drain KNOXVILLE

Expert drain and sewer services in the Gateway to the Great Smokies

Zoom Drain Knoxville is owned by Lucas and Somer Zappe. This husband-and-wife team brings a unique blend of professional expertise and a passion for community to the heart of Tennessee. With Lucas’ 14-year background as a dedicated operating room nurse and Somer's experience in business management, they've embarked on an exciting journey together.

Lucas holds a bachelor’s degree in nursing and has spent nearly a decade and a half as an operating room nurse. His nursing career has honed his problem-solving skills and instilled in him the value of teamwork and efficient communication. These qualities have become invaluable assets in the world of business ownership. As a nurse, Lucas has learned the importance of swift problem-solving and the significance of collaboration in achieving shared goals. These invaluable traits have seamlessly transitioned into their entrepreneurial endeavors.

Somer's background brings a fresh perspective to the team. Armed with a bachelor’s degree in business management and experience gained during her tenure at a mortgage company, Somer's skill set complements Lucas’ medical expertise. Her business acumen and eye for opportunities have been pivotal in their entrepreneurial journey.

Lucas and Somer embarked on a quest to find the perfect business opportunity in Knoxville, and their search led them to Zoom Drain. The company's culture, openness to franchisees, and rapid growth trajectory resonated with their vision. They recognized Zoom Drain as the ideal choice, balancing a proven concept with a thriving market and robust support. Zoom Drain's year-round, recession-resistant, and essential services perfectly aligned with Lucas and Somer's criteria for a successful business venture.

The Zappes fell in love with Knoxville and made it their home in March 2022. They appreciate the city's proximity to scenic mountains for hiking and nearby lakes for boating. The vibrant downtown area provides a safe and enjoyable environment for them to unwind and explore.

Lucas and Somer enjoy outdoor activities, hitting the gym, and pursuing their individual interests in their free time. Lucas is passionate about music and enjoys playing the guitar. Their lives recently experienced a delightful transformation with the arrival of their baby girl, Everett, promising a future filled with new hobbies and family adventures.

Lucas and Somer Zappe's mission is to provide top-notch drain cleaning services while embracing the vibrant Knoxville community. Zoom Drain Knoxville is more than just a business; it's a testament to their dedication, teamwork, and love for their newfound home.

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Areas We Serve
Knoxville, TN 37922
Unclogging Drains Near You
  • Alcoa
  • Clinton
  • Corryton
  • Dandridge
  • Friendsville
  • Gatlinburg
  • Alcoa
  • Clinton
  • Corryton
  • Dandridge
  • Friendsville
  • Gatlinburg
  • Greenback
  • Heiskell
  • Jefferson City
  • Knoxville
  • Kodak
  • Lenoir City
  • Loudon
  • Louisville
  • Maryville
  • New Market
  • Newport
  • Oak Ridge
  • Pigeon Forge
  • Powell
  • Rockford
  • Sevierville
  • Seymour
  • Strawberry Plains

Our FAQs

  • Yes. In fact, we’re proud to be a referral partner for many plumbing and mechanical contractors. Because we don’t offer general plumbing, we don’t compete with them; we complement their services and can even offer referral incentives.

  • Yes. Zoom Drain offers planned maintenance programs for both homes and businesses. These proactive services help you avoid backups, reduce emergency calls, and extend the life of your drainage system.

  • Absolutely. Our drain and sewer video inspections allow us to pinpoint problems with precision. We use advanced camera equipment to inspect the inside of pipes, diagnose issues, and provide documentation; great for property owners, property managers, and real estate transactions.

  • If it involves a drain or sewer line, we handle it!

    From simple clogs to major line replacements, we specialize in:

    • Kitchen, bathroom, and floor drains
    • Sewer main lines
    • Tree root intrusions
    • Grease buildup
    • Broken or collapsed pipes
    • Preventative maintenance plans for recurring issues

  • Every Zoom Drain technician is:

    • Background-checked and drug-tested
    • Extensively trained in drain and sewer systems
    • Equipped with the latest tools and technology
    • Committed to cleanliness and respect (we wear booties and use red mats)

  • Yes. Zoom Drain uses a flat-rate menu pricing system, so you know the full cost before any work begins. That means:

    • No surprises
    • No hourly charges
    • Everyone pays the same fair rate for the same service

  • Availability varies slightly by location, but most Zoom Drain locations offer 24/7 emergency service, including nights, weekends, and holidays; typically at no extra charge.

  • Most locations offer same-day or next-day service, including evenings and weekends. We understand that drain problems can’t wait, so we work around your schedule, not the other way around.

  • We are drain and sewer specialists, not general plumbers. That focus means:

    • Faster response times
    • Service technicians with unmatched expertise
    • Trucks fully stocked with industry-specific equipment
    • Solutions built to last

    Our team performs more drain jobs in a year than most plumbers do in a lifetime. It’s all we do, and we do it better than anyone else.

  • Yes, Zoom Drain serves both residential and commercial customers. From private homes to large commercial kitchens, apartment complexes, and industrial facilities, we provide fast response, expert care, and lasting solutions wherever drain and sewer systems are in use.

Hear From Our Customers

    Every interaction is professional, they respond quickly to service calls and arrive on time.
    Beth S
    Always extremely cordial. Tried to keep costs to a minimum while still doing a great job. I would highly recommend.
    Denise Link
    Matthew Corder was so helpful and friendly.
    Brad Marrow
    Did a great job! Had it unplugged in mins!
    Stockton
    Devin was professional and knowledgeable. He handled my plumbing issues quickly and efficiently.
    Jennifer Jackson
    Plumber came and did a great job! He was super quick.
    C. Joy Keaton
    They did identify one issue. We would use them again if necessary.
    Mark & Diane Honeycutt
    Matt has been here for hours, and it’s a really gross job! I appreciate his due diligence because I need my sink back.
    Gail Conner
    He worked extremely hard in the extreme heat to resolve our problem.
    Judy Hickman
    They were all incredibly professional and transparent, taking the time to explain the issue and offering knowledgeable solutions.
    Dylan Gresham
    On time, knowledgeable, the communication was incredible.
    J D
    He was very detailed and showed me what he was doing and why.
    Gene Smyk
    Devin and Lucas were easy to deal with and very professional.
    Shane Rose
    Very knowledgeable, professional, and informative.
    Jim Phillips
    He was friendly and knowledgeable and was flexible when challenges came up.
    Angela Tweed
    Everything was done professionally and explained thoroughly.
    Rick Conyers
Zoom Drain did an excellent job addressing issues related to downspout drainage. We've called them a couple of times and every interaction is professional, they respond quickly to service calls and arrive on time. The communication related to the appointment and services rendered is very good. They let you know in advance what a service will cost.
Beth S
Have made several trips out due to multiple issues. Always extremely cordial. Tried to keep costs to a minimum while still doing a great job. I would highly recommend. I cannot say enough good things about my visits.
Denise Link
Matthew Corder was so helpful and friendly. Thank you for all the help!
Brad Marrow
Did a great job! Had it unplugged in mins!
Stockton
Devin was professional and knowledgeable. He handled my plumbing issues quickly and efficiently. Will recommend him for future services.
Jennifer Jackson
Plumber came and did a great job! He was super quick. Had everything cleaned up and toilets were flushing great and our drains were clean!
C. Joy Keaton
They were unable to get a camera far enough in to view the majority of the pipe. They did identify one issue. We would use them again if necessary.
Mark & Diane Honeycutt
Matt has been here for hours, and it’s a really gross job! Living in an apt means several ppl share water’s lines. Ours is backed up, and he’s jetting the lines! I appreciate his due diligence because I need my sink back. Thx, Matt, I really appreciate your hard work.
Gail Conner
Matt was polite, professional and friendly. He worked extremely hard in the extreme heat to resolve our problem.
Judy Hickman
Lucas and Matt installed a cleanout along with performing a descale and flushout due to a main line clog. Also had another technician, Devin, out to fix a toilet flange and set both our toilets. They were all incredibly professional and transparent, taking the time to explain the issue and offering knowledgeable solutions. Would definitely recommend this company and will look to use them in the future if needed.
Dylan Gresham
Matthew was on time, knowledgeable, and the communication was incredible. They did everything they said they were going to do. Great business model for customer service!!!
J D
Devin did a wonderful job. He was very detailed and showed me what he was doing and why. I am very pleased with his work. If I would have any other drain issues in the future, I would like Devin to come and do the job. Once again, many thanks to Devin for his great service.
Gene Smyk
Devin and Lucas were easy to deal with and very professional. Scheduling was prompt, and they texted on the way and communicated well while here and worked efficiently. I'm good to go, thanks!
Shane Rose
He did an excellent job. Very knowledgeable, professional, and informative. If we have future problems, Zoom will be the company we call.
Jim Phillips
Devin was great to work with. He got to the job early. He was friendly and knowledgeable and was flexible when challenges came up to make sure his work was done to our satisfaction. Thank you, Devin!
Angela Tweed
Matt responded to a request I had to review a current channel drain in front of my garage. He gave me a couple of options, sent quotes, and was able to perform work the next day. Everything was done professionally and explained thoroughly. Very pleased with his attention to detail and cleanup after the job was done.
Rick Conyers
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