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Meet The Owners Of Zoom Drain Kansas City

Two Lifelong Friends, With A Passion To Serve Their Hometown

Zoom Drain of Kansas City is owned and operated by Scott Lowe and Alex Case, two University of Central Missouri alumni who grew up in the area and are lifelong friends. Both born and raised in a rural Kansas City suburb, Lowe and Case have been friends since they could walk.

Alex Case

“We’ve known each other for well over 25 years. We grew up together, we went to high school together, we were even in college together – we’ve known each other forever,” said Case.

While it’s their first business venture together, the two have plenty of experience, with Lowe spending 12 years in safety management with companies like Amazon, Boulevard Brewing Company and Pipeline Safety and Case spending the last 14 years with UPS, evolving into a number of different leadership roles, such as inside operations manager and training manager.

Lowe, a veteran of the Army National Guard who dutifully served one tour in Afghanistan, recently went down the path of entrepreneurship as a safety consultant before starting his own business, one that delivers packages for Amazon. When he considered adding Zoom Drain to his portfolio, he immediately thought of Case – and knew it would be the perfect partnership.

zoom drain employee

“Alex complements my strengths very well,” admitted Lowe. “He was the first person I thought of when I started identifying potential franchising options like, ‘Ok, I’m going to do this but I’m not going to do this by myself – I need a solid partner.’ We’re excited to go down this road together.”

And when they had to choose an area to serve, both knew there was no other choice but home.

“Kansas City is the biggest small town you can think of,” said Lowe. “From a big city perspective, we have everything you need but without the traffic – we have all of these amazing things kind of locked into a small community and that’s what I enjoy. It’s just an amazing place to raise a family – and I’ve lived all over this county. I knew I wanted to raise my children here!”

Both Lowe and Case grew up with fathers who owned their own businesses and they hope that they can pass along the option of entrepreneurship, to see that the trades can provide a unique, and fulfilling path of solving problems, helping your community and just making an honest living.

“I want my two children to have that entrepreneurial spirit, because all that we’re doing is solving problems and helping people. And when they see that, they know that that’s an option for them, to have their own freedom in their schedule, go help people – do a lot of these different things.”

We serve communities in Kansas City: Overland Park, Independence, Olathe and beyond.

Areas We Serve
N Kansas City, MO 64116
Unclogging Drains Near You
  • Basehor
  • Belton
  • Blue Springs
  • Bonner Springs
  • De Soto
  • Excelsior Springs

Our FAQs

  • To prevent clogs, avoid putting the following down your kitchen sink:

    • Grease, oil, or fat (FOG).
    • Coffee grounds.
    • Eggshells or food scraps.
    • Fibrous vegetables (like celery or corn husks).
    • Pasta, rice, or other starchy foods.
    • Regularly clean drains using a natural drain cleaner like baking soda and vinegar.
    • Install drain screens or traps to catch hair and debris.
    • Avoid flushing non-biodegradable items down the toilet.
    • Be mindful of what you pour down the kitchen sink (e.g., no grease or oils).
    • Have professional inspections performed periodically.
  • A cleanout is a pipe fitting that provides easy access for drain cleaning. If your plumbing system doesn't already have one, Zoom Drain can install a cleanout, which can save you time and money when clearing future blockages.

  • Sewer lining is a trenchless method of repairing damaged pipes by inserting a liner into the existing pipe. The liner hardens into a new pipe, sealing any cracks or leaks. It’s less invasive and often more cost-effective than traditional sewer replacement.

  • Signs that your sewer line may need repair or replacement include:

    • Persistent slow drains or backups.
    • Unpleasant odors coming from your drains.
    • Wet spots or patches of lush greenery in your yard (indicating leaks).
    • Gurgling sounds in your toilet or sinks. Zoom Drain provides comprehensive sewer repair, lining, and replacement services.
  • A malfunctioning sewage pump may show signs like:

    • Sewage backup or slow draining.
    • Foul odors or gurgling noises.
    • Inconsistent or no pump operation. Regular inspections and maintenance can prevent costly failures.
  • Signs of sump pump issues include:

    • Water pooling around the sump pump area.
    • Strange noises when the pump operates.
    • Pump not turning on or off properly.
    • Water not being pumped out effectively. Zoom Drain can inspect and provide repair or replacement services.
  • Jetting from the roof vent involves sending high-pressure water through your drain lines starting from the roof vent, which clears out blockages from the top of the pipes. This technique can reach clogs that are deep within the system, particularly for stubborn, hard-to-reach blockages.

  • Hydrojetting is a technique where high-pressure water is used to clean drains. It’s especially effective for removing grease, debris, and tree roots. This method is ideal for tougher clogs that can't be easily cleared with standard tools.

  • Zoom Drain uses advanced tools like:

    • Hydrojetting machines for powerful, high-pressure water cleaning.
    • Sewer cameras to inspect and locate blockages deep within your pipes.
    • Locators to precisely find and identify issues underground or behind walls.
    • Traditional augers for mechanical drain clearing when necessary.

Hear From Our Customers

    Excellent Customer Service
    “Today, I had an exceptional customer experience with a technician named Corey. He explained the situation thoroughly and simply. He had a pleasing manner that immediately put me at ease about the situation. Kudos to Corey and Zoom Drain.”
    - Debbie
    Highly Recommend
    “This is my new 'go to' company when I have plumbing/drainage problems. We tried to clear a drain ourselves and after several attempts, we were having no luck and we were getting more desperate, but money was tight. These guys came out and took care of us. They were on time, they called before they came out, as they said they would, they listened to us and they started where we told them we thought the problem was. The estimate is free. They gave us worst scenario, and then tried a few other things to see if we could avoid worst case - which we did, thanks to these guys. They also gave us maintenance tips to avoid ongoing problems in the future, and were very conscientious to clean up after themselves. Always polite, upfront and professional through every step. You wont be disappointed with this company!”
    - Rhonda Tang
    I’m happy
    “We’re in Kansas and ZOOM just landed here this year. We’re not even on their drop down menu. I had a 2 hour window and they missed it, but texted me when my tech was on his way. Marcus, a Navy vet, came to take care of my clog. He was exceptionally polite and tried everything he thought could be the problem before having to revert to a more expensive fix. We’ve had issues in our 44 year old house periodically these past several years. Ultimately he had to snake my line. We ran tons of water and it didn’t move like he thought it should. He used the camera, which no one else was able to get where we were certain we had a problem. He found another clog, or the one he just moved down the line and broke it up. He put the camera down again as I watched the progress. Success. He cleaned up after himself and thanked me for calling Zoom. I am a realtor living in Johnson County. I will definitely use and recommend Zoom from now on.”
    - Jan Hewitt