FAQ

Zoom Drain uses advanced tools like:

• Hydrojetting machines for powerful, high-pressure water cleaning.
• Sewer cameras to inspect and locate blockages deep within your pipes.
• Locators to precisely find and identify issues underground or behind walls.
• Traditional augers for mechanical drain clearing when necessary.

Hydrojetting is a technique where high-pressure water is used to clean drains. It’s especially effective for removing grease, debris, and tree roots. This method is ideal for tougher clogs that can't be easily cleared with standard tools.

Jetting from the roof vent involves sending high-pressure water through your drain lines starting from the roof vent, which clears out blockages from the top of the pipes. This technique can reach clogs that are deep within the system, particularly for stubborn, hard-to-reach blockages.

Signs of sump pump issues include:

• Water pooling around the sump pump area.
• Strange noises when the pump operates.
• Pump not turning on or off properly.
• Water not being pumped out effectively. Zoom Drain can inspect and provide repair or replacement services.

A malfunctioning sewage pump may show signs like:

• Sewage backup or slow draining.
• Foul odors or gurgling noises.
• Inconsistent or no pump operation. Regular inspections and maintenance can prevent costly failures.

Signs that your sewer line may need repair or replacement include:

• Persistent slow drains or backups.
• Unpleasant odors coming from your drains.
• Wet spots or patches of lush greenery in your yard (indicating leaks).
• Gurgling sounds in your toilet or sinks. Zoom Drain provides comprehensive sewer repair, lining, and replacement services.

Sewer lining is a trenchless method of repairing damaged pipes by inserting a liner into the existing pipe. The liner hardens into a new pipe, sealing any cracks or leaks. It’s less invasive and often more cost-effective than traditional sewer replacement.

A cleanout is a pipe fitting that provides easy access for drain cleaning. If your plumbing system doesn't already have one, Zoom Drain can install a cleanout, which can save you time and money when clearing future blockages.

• Regularly clean drains using a natural drain cleaner like baking soda and vinegar.
• Install drain screens or traps to catch hair and debris.
• Avoid flushing non-biodegradable items down the toilet.
• Be mindful of what you pour down the kitchen sink (e.g., no grease or oils).
• Have professional inspections performed periodically.

To prevent clogs, avoid putting the following down your kitchen sink:

• Grease, oil, or fat (FOG).
• Coffee grounds.
• Eggshells or food scraps.
• Fibrous vegetables (like celery or corn husks).
• Pasta, rice, or other starchy foods.

Common signs of a clogged drain include:

• Slow drainage in sinks, tubs, or showers.
• Foul odors from the drain.
• Gurgling sounds in toilets, sinks, or bathtubs.
• Standing water around floor drains.

A gurgling toilet often indicates a blockage or venting issue in your plumbing. It could be a sign of a partial clog in the drain line or a problem with the sewer line.

A gurgling shower or bathtub typically indicates a clogged drain, vent pipe issue, or a problem further down the line, like a blocked sewer line. A professional inspection can identify the root cause.

A sewer camera is a small, waterproof camera attached to a flexible cable, used to inspect the inside of your sewer lines for damage, blockages, or tree root intrusion. The locator helps pinpoint the exact location of problems within the system. Both tools are essential for accurate diagnostics and efficient repairs.

To prevent clogs in your downspouts or storm drains:

• Regularly clean gutters and downspouts, especially after heavy storms.
• Install leaf guards to catch debris before it enters the drains.
• Ensure your yard grading directs water away from foundation walls.

If your rain leader or storm drain is clogged, it's important to call a professional. Zoom Drain can clear blockages and inspect the system to ensure proper drainage.

• Always dispose of grease in a separate container, not down the drain.
• Use a strainer in your sink to catch food particles.
• Regularly clean your kitchen drain with natural remedies like baking soda and vinegar.

A grease trap is an essential component in commercial kitchens to prevent grease, oil, and fats (FOG) from entering the sewage system. Over time, grease builds up in the trap, potentially causing blockages and odors. Grease trap cleaning removes the accumulated grease to maintain proper flow and prevent backups. Regular cleaning is crucial to avoid plumbing problems and maintain sanitary conditions.

The frequency of cleaning depends on the volume of grease your kitchen produces, but generally, grease traps should be cleaned every 1-3 months. High-volume kitchens may need more frequent cleaning. Zoom Drain can inspect and maintain your grease trap to ensure it operates efficiently.

Signs that your grease trap is full and needs cleaning include:

• Slow draining sinks in the kitchen.
• Foul odors coming from the kitchen drains.
• Water backing up into sinks or drains.
• Grease overflow or visible grease near the grease trap or drain. Regular inspections and timely cleaning are essential to prevent these issues.

Failing to clean a grease trap regularly can lead to:

• Clogs in the plumbing system causing slow drainage or backups.
• Foul smells in the kitchen or other areas.
• Health and safety violations due to improper waste disposal.
• Damage to the sewer system, resulting in costly repairs.

Septic tank pumping is the process of removing sludge and scum that build up in the septic tank over time. This is important to prevent the system from backing up, ensuring the proper treatment of wastewater, and extending the life of the septic system. Regular pumping is key to maintaining system health and efficiency.

Septic tank pumping should be performed every 3-5 years, depending on the size of the tank and the number of people in the household. Homes with high water usage or a large number of residents may need more frequent pumping.

Signs that your septic tank may be due for pumping include:

• Slow draining sinks, tubs, or toilets.
• Sewage backups in toilets, showers, or drains.
• Unpleasant odors in your yard or near the drain field.
• Lush, green grass above the septic tank or drain field (which could indicate a leak or overflow). If you notice any of these issues, it's a good idea to call Zoom Drain for a professional inspection and pumping service.

Not pumping your septic tank can lead to:

• Blockages and backups that could affect your plumbing and sewage system.
• Overflow and contamination of the drain field, which could result in environmental hazards.
• Premature failure of the septic system, requiring costly repairs or replacement. Regular pumping is an easy and cost-effective way to avoid these problems and keep your septic system in good working order.

While certain additives claim to help break down waste in your septic tank, they are not a substitute for regular pumping. These additives may help improve the breakdown of solids but cannot fully replace the need for professional pumping services. It's always best to follow the recommended pumping schedule.

To maintain your septic system:

• Avoid flushing non-biodegradable items, such as wipes, chemicals, or grease, down the drain.
• Limit water usage to prevent overloading the system.
• Use septic-safe cleaning products and detergents.
• Regularly inspect the system for leaks or signs of malfunction.