"I recently faced a stressful situation with a severe clog in my main sewer line. Thankfully, Michael and Robb from Zoom Drain were dispatched to my home, and their service was nothing short of phenomenal.
They arrived precisely on time, looking professional and fully equipped. The first thing that impressed me was their commitment to clear communication. Michael took the time to thoroughly explain the issue they found, outlining the exact steps they would take to clear it. I felt completely informed and confident in their plan before they even started the work, which immediately reduced my stress.
Their expertise truly shone during the actual repair. They were efficient and methodical, making quick work of what had been a frustrating problem. What truly sets them apart is that they went above and beyond. After successfully clearing the clog, they used a camera to inspect the entire line, ensuring that the system was running perfectly and that no residual buildup remained—a critical and appreciated extra step. They also left the work area cleaner than they found it, demonstrating a fantastic level of respect for my property.
Michael and Robb are the definition of high-quality, customer-focused service. They are knowledgeable, trustworthy, and clearly take immense pride in their work. If you are in need of drain or sewer service, I wholeheartedly recommend asking for this team. They deliver five-star results and represent the absolute best of Zoom Drain."
- Andrew
