
Expert Drain And Sewer Service In Matthews
Specializing In Reliable And Experienced Drain Cleaning
When’s the last time you had your wastewater line inspected by a professional? If you don’t know the answer, there could be trouble brewing right underneath your sink, toilet or bathtub. Maybe you’re already dealing with a sluggish sink or maybe you’re noticing that your toilet is struggling to get everything to flush. These are signs something could be wrong with your sewer line. If not, there’s still a good chance there’s significant buildup along the wall of your pipe, leaving less room for waste and more room for a clog – the kind that will leave you with a mess.
At Zoom Drain of Charlotte, all we fix are drains and sewers and we pride ourselves on delivering the best solutions and the kind of satisfaction you always expect in the Matthews and surrounding Charlotte Metro. It doesn’t matter if it’s an emergency or not, we’ll be out there swiftly to assess your drains, for free, and plan the best method to get your lines flowing again. Whether it’s our high-pressured water jet to leave your pipe’s walls clean or our flexible powersnake to cut away the toughest clogs, we can handle it on the spot, thanks to our fully-stocked trucks. And, with in-house professional training and background checks, you don’t have to worry about our trusted experts entering your home or business.
Are you noticing the signs of a clogged drain – or is it just time for an inspection? Give us a call at (980) 321-0660 or schedule an appointment in Matthews today.
How Can I Avoid Future Issues?
After providing drain cleaning service, we’re frequently asked how to stop a clog or buildup from occurring again. One thing we suggest is ZoomBio, an eco-friendly solution that you can pour down your drain monthly to keep everything flowing. But there are other avoidable ways in your day-to-day routine – besides signing up for our worry-free preventative maintenance plans.
- Avoid dumping foreign matter: Keep close attention on what is getting washed down the drain. In the bathroom, never flush baby wipes, even if the package says “flushable” and the same goes for hygiene products and medication. In the kitchen, always avoid egg shells, coffee grounds and cooking grease – even if you have a garbage disposal.
- Remember to run hot water: Once a week, run hot water through all of your household drains. It’ll help to break down grease, oils and other buildup, for longer lasting drains.
- Drain traps make a big difference: Putting a mesh screen or a trap over your drains will help to catch hair and other debris, so it doesn’t find its way into your pipes. The more these traps collect, the less clogs you’ll have to worry about in the distant future.
- Stay in touch with your neighbors: houses in Matthews, NC were typically built at the same time, and so are their drainage systems! A sewer from your house to the street can be made up of a few different types of materials. It’s important to know if your neighbors have been experiencing some bad back-ups so you can be on the lookout for warning signs in your fixtures, as well.
If you have unavoidable issues, call us at (980) 321-0660 or schedule an appointment online today. Zoom Drain – Proudly serving the Matthews neighborhoods and Charlotte Metro area.
Need Drain
Service ASAP?
- Belmont
- Charlotte
- Cramerton
- Gastonia
- Harrisburg
- Lowell
- Belmont
- Charlotte
- Cramerton
- Gastonia
- Harrisburg
- Lowell
- Matthews
- Mc Adenville
- Mount Holly
- Pineville
Our FAQs
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To prevent clogs, avoid putting the following down your kitchen sink:
- Grease, oil, or fat (FOG).
- Coffee grounds.
- Eggshells or food scraps.
- Fibrous vegetables (like celery or corn husks).
- Pasta, rice, or other starchy foods.
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- Regularly clean drains using a natural drain cleaner like baking soda and vinegar.
- Install drain screens or traps to catch hair and debris.
- Avoid flushing non-biodegradable items down the toilet.
- Be mindful of what you pour down the kitchen sink (e.g., no grease or oils).
- Have professional inspections performed periodically.
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A cleanout is a pipe fitting that provides easy access for drain cleaning. If your plumbing system doesn't already have one, Zoom Drain can install a cleanout, which can save you time and money when clearing future blockages.
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Sewer lining is a trenchless method of repairing damaged pipes by inserting a liner into the existing pipe. The liner hardens into a new pipe, sealing any cracks or leaks. It’s less invasive and often more cost-effective than traditional sewer replacement.
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Signs that your sewer line may need repair or replacement include:
- Persistent slow drains or backups.
- Unpleasant odors coming from your drains.
- Wet spots or patches of lush greenery in your yard (indicating leaks).
- Gurgling sounds in your toilet or sinks. Zoom Drain provides comprehensive sewer repair, lining, and replacement services.
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A malfunctioning sewage pump may show signs like:
- Sewage backup or slow draining.
- Foul odors or gurgling noises.
- Inconsistent or no pump operation. Regular inspections and maintenance can prevent costly failures.
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Signs of sump pump issues include:
- Water pooling around the sump pump area.
- Strange noises when the pump operates.
- Pump not turning on or off properly.
- Water not being pumped out effectively. Zoom Drain can inspect and provide repair or replacement services.
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Jetting from the roof vent involves sending high-pressure water through your drain lines starting from the roof vent, which clears out blockages from the top of the pipes. This technique can reach clogs that are deep within the system, particularly for stubborn, hard-to-reach blockages.
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Hydrojetting is a technique where high-pressure water is used to clean drains. It’s especially effective for removing grease, debris, and tree roots. This method is ideal for tougher clogs that can't be easily cleared with standard tools.
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Zoom Drain uses advanced tools like:
- Hydrojetting machines for powerful, high-pressure water cleaning.
- Sewer cameras to inspect and locate blockages deep within your pipes.
- Locators to precisely find and identify issues underground or behind walls.
- Traditional augers for mechanical drain clearing when necessary.

Hear From Our Customers
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“Donald came to help us on Jan 23rd. Very diligent and conscientious about explaining what he was finding. We would recommend Zoom to anyone having issues with slow or clogged drains of any type. Good Company with great Technicians”- Jim
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“William was our technician, and he was very pleasant to work with. Although our drain problem was a tough one, and it couldn't be repaired that day, he was patient in trying everything in his plumbing "toolbox" to discover our problem & suggest a solution. We were very pleased with his work and the fair price we paid.”- L. Harris
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“David was very knowledgeable and helped me understand the issue. He was patient when answering my questions. As David is the best.”- Corey