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About Zoom Drain®

Your Dedicated Experts for All Things Drain and Sewer

At Zoom Drain, we know that life doesn’t slow down for drain and sewer issues. That’s why we’re focused solely on keeping these critical systems flowing smoothly—so you can keep moving forward.

Established in 1995, Zoom Drain has grown from humble beginnings to a leading name in drain and sewer services, all thanks to our commitment to fast response, expert care, and solutions that last.

Experience the Zoom Drain difference today! Contact your local team for sewer drain cleaning, repair, installation and more! 

Our Purpose: Service Beyond Expectations

For Us, It’s More Than Just Business. At Zoom Drain, our purpose is clear: to provide solutions that make a difference. Whether it’s restoring flow to your home or handling complex commercial systems, our mission is to deliver peace of mind through fast, reliable, and highly specialized service.

We’ve designed our approach and services around the specific needs of homeowners, businesses, and facilities alike.

Specializing in What We Do Best

Unlike many general plumbers, Zoom Drain specializes exclusively in cleaning, repairing, and maintaining drains and sewers. 

This focus enables us to bring unmatched expertise and quality to every service, including:

  • Clog Clearing and Cleaning: Unclogging everything from kitchen sinks to main lines.
  • Water Jetting: High-pressure water jetting for a thorough, long-lasting clean.
  • Video Inspections: Advanced video technology to detect issues accurately.
  • Trenchless and Conventional Pipe Repairs: Offering minimally invasive repairs for efficient solutions.
  • Grease Trap and Septic Tank Cleaning: Essential maintenance for kitchens and properties with septic systems.
  • Storm and Roof Drains: Preventing water damage by keeping outdoor drainage flowing.
  • Drain Care Products: Eco-friendly, effective treatments for drain maintenance.
  • Planned Maintenance Programs: Custom plans for ongoing care that prevent issues before they arise.

Looking for reliable sewer and drain services? We've got you covered. Contact your local Zoom Drain today!

Fast. Focused.
Fixed!

Why Choose Zoom Drain?
  • Trusted
    Technicians
  • 100%
    Satisfaction
    Guarantee
  • Flat-Rate
    Pricing
  • Super Service
    Trucks

Our Journey: From a Small Team to a Nationally Recognized Brand

As our founder and CEO, Jim Criniti, reflects, “We started in 1995 with a simple mission and a lot of hard work.” Initially focused on meeting local needs, Zoom Drain has since become a trusted name in drain and sewer services nationwide. 

Jim’s vision began to take shape in 2005, when the company formalized its operational systems, establishing the foundation that has supported its expansion.

As Jim shares, the journey wasn’t always easy. “I started Zoom Drain to support my family. And it’s grown far beyond that—thanks to our core values, hard work, and the incredible people we’ve brought on board. Every franchisee, every technician is part of this success story.”

Core Values: The GROW Mindset

Our work is guided by our core values, captured in the acronym “GROW”:

  • Grit: Persevering through challenges, setbacks, and changes with a determined spirit.
  • Responsibility: Taking full ownership of our work and the impact it has on our customers and their properties.
  • Optimism: Bringing a positive, can-do attitude to every job, every day.
  • Willingness: Staying open to learning, improving, and adapting to ensure we provide the best service possible.

Our values drive our culture and push us to deliver excellence on every service call, supporting each customer with care, integrity, and respect.

Why Choose Zoom Drain?

Our reputation is built on more than just service; it’s built on trust and the promise of exceptional care.

Here’s why so many customers choose Zoom Drain:

  • Fast Response, 24/7: When you need drain or sewer assistance, waiting isn’t an option. With flexible scheduling and fast response times, Zoom Drain ensures your problem is handled immediately—day or night.
  • Proven Expertise: Our technicians clean, repair, and maintain thousands of drains each year—more than many plumbers will in their entire careers. This exclusive focus allows us to bring unmatched knowledge and skill to every job.
  • Transparent, Flat-Rate Pricing: At Zoom Drain, you’ll always know what you’re paying upfront. Our flat-rate pricing model means no surprises, no hidden fees—just clear, honest pricing for every service.
  • Certified, Trustworthy Technicians: Every Zoom Drain technician undergoes rigorous training at our in-house facility, with extensive background checks and drug screening. When you choose Zoom Drain, you can feel confident that a skilled, certified professional is handling your service.
  • Reliable Warranties and Planned Maintenance: We back our work with industry-leading warranties and offer maintenance plans that extend the life of your drain and sewer systems, preventing costly issues before they arise.
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Hear From Our Customers

    Great experience!
    “Josh was a pleasant young man that nicely explained to my alarmist wife that everything was ok. Coming from me meant nothing but Josh explained everything to her! Thanks for your help”
    - John C.
    Professional and friendly service.
    “Service was provided in a very professional manner from start to finish of our plumbing issues. Work was done with skill, care, and diligence. Impressed with their effort to keep the area clean and protected. Zoom Drain communicated well and arrived on time. Thanks, Zoom Drain.”
    - J Clark
    "Hardworking, Knowledgeable, and Friendly Techs!"
    “I called Zoom and got James Miller as my technician. James was extremely knowledge and level headed as we encountered some bumps. Ultimately James cleared the clog and got everything flowing again. I would highly recommend Zoom and am thankful they saw it through and got me back online.”
    - Andrew