Satisfaction Guarantee
Fast Response, Expert Care, Transparent Pricing
At Zoom Drain®, we’re committed to ensuring that every customer experience is seamless, reliable, and completely satisfying. Our satisfaction guarantee offers you peace of mind, knowing that we stand behind our work with fast response times, expert solutions, and transparent pricing that you can trust.
Our Satisfaction Guarantee
We understand the urgency of drain and sewer issues, and are committed to getting your flow back quickly and efficiently. In the unlikely event that you’re not satisfied with the service you received, we will make it right—ensuring that your concerns are addressed promptly and professionally.
Price Protection Guarantee
With Zoom Drain, there are no surprises, just straightforward, honest pricing. Our price protection guarantee means: The price we quote is the price you pay—no surprises, no hidden fees.
We charge by the job, not the hour, so you’ll know the full cost upfront, allowing you to make confident, informed decisions.
Going Above and Beyond with Every Service
Our commitment to quality is more than a promise; it’s the foundation of everything we do.
When you choose Zoom Drain, you’re choosing:
- Prompt and Courteous Service: We value your time and respond quickly to every call, ensuring you get the expert care you need without delay.
- Proactive Solutions: Our team doesn’t just fix the issue at hand; we offer practical solutions and maintenance tips to help prevent future clogs and keep your system flowing smoothly.
- 30-Day Service Guarantee: Every service we provide is backed by a 30-day guarantee, so you can have confidence in the quality and durability of our work.
Comprehensive Warranties for Extra Peace of Mind
In addition to our Satisfaction Guarantee, we provide extensive warranties on specific services:
- Drain and Sewer Line Repairs: Warranty on sectional repairs.
- Full Line Replacements: Warranty on complete replacements.
- Trenchless Pipe Solutions: Industry-leading warranties on pipe relining and pipe bursting, designed to provide you long-term assurance.
Choose Zoom Drain with confidence, knowing that we’re dedicated to fast, professional, and reliable service that you can count on—no matter the job. We’re here to ensure your drain and sewer systems work smoothly, backed by our guarantee and commitment to excellence.
Fast. Focused.
Fixed!
Why Choose Zoom Drain?
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Super Service
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Hear From Our Customers
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“Hi, I called Zoom after 5:00pm and they were here by 9:00 clearing my drain. The service was great and the service tech Kyle knew right away what the problem was and went to work on it. By the time he left the drain was cleared and he explain everything that he did and what else was needed and my options. The price was very reasonable and I was pleasantly surprised that it didn't cost more. I would recommend Zoom to anyone having a drain problem. Thank you for such great service.”- Ron Gendron
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“Highly recommend Zoom Drain! We contacted them after working hours with an emergency call. Preston arrived in a timely manner and rectified the situation. Will be using Zoom in the future.”- Paul
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“I am a first time home buyer and had quite the flooded basement my first weekend after moving in. I called Zoom Drain and they were able to send someone out the very next morning. Joe and Ben assessed the situation and were able to come up with a few possible causes fairly quickly. After further investigation it was obvious the repair was going to be a much bigger job. The Zoom Drain crew worked hard for several hours in order to remove some wall to get to and replace some rotted pipes. After all that they informed me of my bill and it was more than reasonably priced! I will definitely be going to them for my future needs.”- Micah